FAQ
Ordering
What is XeroCal?
XeroCal is a premier brand specializing in acai bowls, smoothies, and salads. We are dedicated to providing fresh, nutritious, and delicious options for a healthy lifestyle. Founded in 2023, XeroCal offers a rotating menu with new items introduced weekly to keep your taste buds excited.
Where are XeroCal products available?
You can enjoy XeroCal products at our physical locations, or you can order online through our website [www.xerocal.com] for pickup or delivery. We also partner with popular food delivery services for your convenience.
How often does XeroCal update its menu?
We update our menu weekly with new and exciting items. This ensures that our customers always have fresh and innovative options to choose from, making healthy eating both fun and enjoyable.
Are XeroCal products suitable for people with dietary restrictions?
Yes, we strive to accommodate various dietary needs. Our menu includes vegan, gluten-free, and dairy-free options. If you have specific dietary restrictions or allergies, please inform our staff, and we will do our best to meet your needs.
How can I find nutritional information about XeroCal products?
Nutritional information for all our products is available on our website. Each product page includes detailed nutritional facts, ingredients, and allergen information to help you make informed choices.
Does XeroCal offer catering services?
Yes, XeroCal offers catering services for events, meetings, and gatherings. Please contact us at [Your Catering Contact Information] to discuss your catering needs, and we will work with you to create a customized menu for your event.
Can I customize my order?
Absolutely! At XeroCal, we encourage you to customize your orders to suit your preferences. Whether it's adding extra toppings to your acai bowl or modifying your smoothie ingredients, our team is happy to accommodate your requests.
How do I sign up for the XeroCal newsletter?
You can sign up for our newsletter on our website. Simply enter your email address in the subscription box at the bottom of the homepage to receive updates on new menu items, special promotions, and health tips.
What is the return/refund policy for XeroCal products?
Answer
How can I contact XeroCal for more information?
For any additional questions or inquiries, you can reach us via email at [Your Email Address], or call us at [Your Phone Number]. You can also visit our contact page on the website for more ways to get in touch with us.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.